Remote session software · Worldwide

VAGHAUS Connect Downloads — Agent & Connect Pro

Choose the correct Windows software: Connect Agent for remote C123EF0 repair and diagnostics on supported ENET/DoIP-capable vehicles, or Connect Pro for professional garages and technicians. Each version has its own download.

Checking remote desk…

Two separate downloads

Choose the right VAGHAUS software

The Agent and Connect Pro are different applications. Download only the version you need.

C123EF0 & ENET / DoIP

VAGHAUS LB Connect Agent

For customers and technicians connecting a compatible vehicle to VAGHAUS for C123EF0 remote ABS repair or supported ENET/DoIP diagnostic sessions.

Requires: Windows laptop, compatible vehicle connection and stable internet.

For professional garages

VAGHAUS Connect Pro

One portal for professional garages and automotive technicians, with access to all VAGHAUS remote services — constantly updated as new services are added. It is not bundled with the Connect Agent.

Account required: Request access through WhatsApp. Account creation usually takes approximately 1 minute.

What is VAGHAUS LB Connect Agent?

VAGHAUS LB Connect Agent is the Windows application for connecting compatible vehicles to VAGHAUS for C123EF0 remote ABS repair and supported ENET/DoIP vehicle diagnostics. Connect Pro is a separate application intended for professional garages and technicians.

Unlike setups that rely on VPNs or third-party remote-desktop tools, the Agent is built for establishing supported remote vehicle sessions quickly and under your control. Download it once, keep it on your workshop laptop, and use it whenever a live remote job is booked.

What do you need for a remote DoIP session?

  • Windows laptop to run VAGHAUS LB Connect Agent
  • Compatible ENET/DoIP connection between a supported vehicle and the laptop
  • Stable internet connection — any country

How do you set up the Connect Agent?

These instructions are for Connect Agent. Connect Pro is a separate garage application; request account access via the download section above.

  1. Extract & openDownload the archive, extract it, and open VAGHAUS LB Connect Agent on your Windows laptop.
  2. Connect the vehicleConnect the DoIP-to-OBD cable between the vehicle and laptop; turn the ignition ON.
  3. Wait for vehicle detectionWait for the vehicle detection line to turn green and show the detected IP address (for example, 169.254.1.1). MASTER STATUS may still show OFFLINE at this stage.
  4. Enter workshop detailsEnter your Workshop Name (required) and describe the Job Reason.
  5. Connect to MasterClick Connect to Master to submit your connection request.
  6. Wait for acceptanceWait for VAGHAUS to accept the request. After acceptance and connection, MASTER STATUS: ONLINE appears.
Two separate statuses. Vehicle detection and master connection are separate statuses. A green vehicle IP does not mean the master is online. Keep the app open until the session ends.

Why is the Connect Agent safe to use?

  • Two-click install — extract and open, nothing to configure
  • No VPN configuration and no third-party remote-desktop tools
  • You request access — a session only starts after you click Connect to Master
  • You stay in control — you can drop the connection at any time

What if the connection does not work?

ProblemWhat to check
Vehicle not detectedCheck the DoIP-to-OBD cable at both ends, make sure the ignition is ON, and confirm the laptop network adapter used by the cable is enabled.
MASTER STATUS stays OFFLINECheck your internet connection and firewall, then confirm with VAGHAUS on WhatsApp that your request was received.
Remote desk availabilityThe status badge at the top of this page shows whether the desk is online, with hours shown in your local time.

Do file services need the Connect Agent?

No. Offline file services — lithium battery BMS repair, airbag crash data reset and Immo Off ECU file processing — work by exchanging files and do not require the agent. The Agent is used for supported live ENET/DoIP diagnostic sessions and C123EF0 remote repair. Connect Pro is downloaded separately.

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Worldwide coverage

Remote VAG connections from any country

All the agent needs is a stable internet connection. Workshops connect from their own bay; the vehicle never leaves the workshop.

Europe & UKGermany, UK, France, Italy, Spain, Netherlands, Poland and more
Middle East & GCCUAE, Saudi Arabia, Qatar, Kuwait, Oman, Bahrain, Jordan
North AmericaUSA, Canada, Mexico
AfricaSouth Africa, Egypt, Morocco, Nigeria and more
Asia-PacificAustralia, New Zealand, Singapore, Malaysia
Latin AmericaBrazil, Chile, Argentina, Colombia

FAQ

Connect Agent questions

What is VAGHAUS LB Connect Agent?

Connect Agent connects supported ENET/DoIP-capable vehicles to VAGHAUS for C123EF0 remote repair and compatible remote diagnostic sessions.

What is the difference between Connect Agent and Connect Pro?

Connect Agent is for C123EF0 and supported ENET/DoIP vehicle connections. Connect Pro is a separate download for professional garages and technicians: one portal with access to all VAGHAUS remote services, constantly updated as new services are added. They are not bundled together.

How do I get a Connect Pro account?

Request access through the VAGHAUS WhatsApp link on this page. Creating an account usually takes approximately 1 minute.

What do I need to use the Connect Agent?

A Windows laptop, a compatible ENET/DoIP vehicle connection and a stable internet connection. No VPN or third-party remote-desktop tools are required for the Agent.

Is the remote DoIP connection safe?

Yes. The agent installs in two clicks with no VPN configuration. You remain in control: you request access, VAGHAUS handles the job, and you can drop the connection at any time.

Why does MASTER STATUS show OFFLINE when the vehicle is detected?

Vehicle detection and master connection are separate statuses. A green vehicle IP such as 169.254.1.1 only means the laptop sees the car. MASTER STATUS changes to ONLINE after you click Connect to Master and VAGHAUS accepts the request.

What if the vehicle is not detected?

Check that the DoIP-to-OBD cable is firmly connected at both ends, that the ignition is ON, and that the laptop network adapter used by the cable is enabled.

What if MASTER STATUS stays OFFLINE after Connect to Master?

Check your internet connection and make sure your firewall is not blocking the agent, then confirm with VAGHAUS on WhatsApp that the request was received. The status badge on this page shows whether the remote desk is online, with hours shown in your local time.

Do I need the Connect Agent for file services?

No. Offline file services such as Component Protection transfer, BMS, airbag crash data and Immo Off file processing do not need the agent. Connect Agent is used for live C123EF0 and supported ENET/DoIP diagnostic sessions, not offline file processing.

How do workshops outside Lebanon pay?

International payment is accepted via Visa or Western Union. Payment is made after the remote connection is established and compatibility is confirmed.

Ready for a live remote session?

Choose Connect Agent for C123EF0 or supported ENET/DoIP vehicle diagnostics, or Connect Pro for your garage. Pro accounts are requested through WhatsApp.