Live remote service vs. file service
A live remote service is performed on the car in real time over a DoIP connection. A file service means your workshop reads the module, sends us the file, and writes back the processed file we return.
| Live remote | File service | |
|---|---|---|
| Services | C123EF0 ABS repair | Component Protection, BMS, airbag crash data, immo off |
| Connection | DoIP cable + VAGHAUS LB Connect Agent | None — files exchanged on WhatsApp / email |
| Your tools | Windows laptop, DoIP cable, internet | Programmer able to read/write the module |
| Module removal | Not required | Depends on module (bench or OBD read) |
| Where | Any country — worldwide | |
How every remote job works
- Send detailsVehicle, VIN, fault code, module part number and your country on WhatsApp.
- Compatibility confirmedWe check the exact module before anything else.
- Connect or send fileStart a live session with the Connect Agent, or send the module file (reading guidance provided).
- PaymentVisa or Western Union for international workshops.
- Job completedLive reset executed, or processed file returned for you to write back.
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